Privacy Policy
We treat your personal data with utmost discretion. Here is how we collect, safeguard, and utilize your information across Ilé.
Information We Collect
We only collect data strictly necessary to facilitate reservations, ensure property safety, and maintain uninterrupted service:
Account & Identity
Name, verified email address, and active telephone number for reservation dispatches.
Estate Gate Pass Data
Vehicle registration plates and guest names required by gated communities for visitor entry codes.
Payment Data
Encrypted transaction tokens. Ilé does not store raw credit/debit card numbers or bank PINs on our servers.
Purpose of Processing
Your data is processed strictly for:
- Securing reservations, sending check-in directions, and generating estate security clearances.
- Providing 24/7 concierge assistance in case of flight delays, power checks, or facility requests.
- Detecting fraudulent booking attempts, bot spam, and illegal shortlet sub-leasing.
- Complying with legal and tax reporting requirements in the Federal Republic of Nigeria.
Data Protection & Third Parties
We never sell, rent, or trade your personal information to marketing brokers or third-party advertisers. Information is only shared with:
- Your Host: Only your verified name, guest count, and arrival time are disclosed upon confirmed booking.
- Estate Security Officers: Vehicle registration and primary guest names are securely transmitted to gated security command posts to authorize barrier gate passage.
Your Rights Under NDPA
Under the Nigeria Data Protection Act, you maintain the right to access, rectify, or request deletion of your personal account data at any time by contacting our Data Protection Officer at privacy@ilestays.ng.